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How To Apply

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To apply for a personal appearance services licence, you will need to submit a complete application to Council. The following information will assist you in ensuring your application is complete and that you consider other applications that may be required for your business.
Prior to submitting your application you should ensure the site has the relevant development approval to prevent the application being delayed.
  • Do you intend to, or already have any advertising signs erected? If yes, refer to the Advertising Sign information.
  • Do you intend to, or already discharge trade waste to Council’s sewer system? If yes, contact Council.
  • All new premises and tenancy fit-outs require both building and plumbing approvals, either via Council or a private certifier, prior to commencing operations.
  • If you are registering a new business name you will need to contact the Australian Securities and Investments Commission (ASIC).
  • Queensland legislation now requires tattoo operators to also obtain a licence from the Office of Fair Trading (OFT). To avoid additional delay and potential cost, we recommend that you apply for the OFT Tattoo Operator licence prior to applying for the Personal Appearance Service Licence from council.
The applicant for a licence must be a legal entity, for example, person(s) or a company.
Note: a business name or shop name is not a legal entity and cannot be the licence holder.

Application forms are available from Council.
For examples of plans refer to the Fit-out Guide in Tools and Resources.

To assess the suitability of your premises, you are required to submit the following plans with your application.
  • A plan of the layout showing all equipment, benches, storage cupboards (storage of staff personal items), sinks, non-hand touch hand basin, door/window openings, location of staff areas and chemical/cleaning equipment storage areas to a suitable scale (e.g. 1:100).
  • Cross sectional drawings through separate areas of the storage and customer service areas. Details are to include finishes to walls, floors and ceilings, heights of fixtures from floors and benches, junctions of walls and floors and lighting provisions to a suitable scale (e.g. 1:50).
  • A site plan showing location of premises in regard to other premises including wastewater treatment devices, waste storage area and staff toilets to a suitable scale.
  • Details of location and types of sterilising equipment and laundry facilities for sanitising needles, towels, wraps and any other relevant items.

Certification of an autoclave can be provided by a qualified technician after the processes of calibration and validation are complete. For more information visit:

Body art and personal appearance services
Disinfection and sterilization infection control guidelines

Easi-sterilise validation of benchtop sterilisers (PDF 109KB)
  

Whilst Council does not require you to have public liability insurance for this licence, you should research all options regarding your business insurance requirements.
Each person who provides a higher risk personal appearance service must hold an HLTIN402C - Maintain Infection Control Standards in Office Practice Settings accreditation. This course is available from a number of registered training organisations, for further information visit training.gov.au. Evidence of this qualification is required to be provided to Council prior to commencing business. 
Applications can be submitted (with the relevant fee) in person at Council offices or by surface mail.
  • You are responsible for ensuring the licence application is complete.
  • Prior to submitting your application you should ensure the site has relevant development approval to prevent the application being delayed.
  • Council will process your application within 40 days. You will be contacted should additional information be required to process the application.
  • You will be notified when a decision has been made regarding your application.
  • When approved, you can then carry out the proposed works, for example, construction or fit-out, in accordance with the approved application.
  • You must contact Council for an inspection and receive approval prior to commencing operation.
  • Council will inspect the premises on a regular basis.
  • You are responsible for ensuring the licence application is complete.
  • You may apply for a search to confirm if there is a current licence and to ascertain the current level of compliance. This process may require written permission from the vendor.
  • If the nature of the business is changing you may require development approval. Contact Council prior to the lodgement of your application.
  • If you intend to renovate the existing premises you may be required to submit plans to Council. For further information contact Council.
  • You will be contacted should additional information be required to process the application.
  • You will be notified when a decision has been made regarding your application.
  • When approved and there are no structural alterations to the premises, you can commence operation.
  • Council will inspect the premises on a regular basis.
  • You are encouraged to contact Council to discuss any changes to your business.
  • If you want to make a minor change to your licence, for example, a change of contact details, contact Council. You are not required to submit an application for this.
  • If the nature of the business is changing you may require development approval. Contact Council prior to the lodgement of your application for further information.
  • If you intend to renovate your premises you may be required to submit plans with your application for amendment. For further information contact Council. You will be notified when a decision has been made regarding your plans. When approved, you may undertake the proposed structural changes. Upon completion of these changes you must contact Council for an inspection prior to recommencing operations. You will be contacted should additional information be required to process the application.
  • Council will inspect the premises on a regular basis.
  • If you are opening an additional higher risk PAS business at another location, providing that none of the licensee details are changing from your original licence, you may submit a complete amendment application for the additional premises (including plans). You will also be required to ensure the new site has relevant development approval and other related applications supplied in the related applications list.