How to Comply

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It is the responsibility of you and your staff to ensure compliance with all requirements of the relevant legislation. To assist in complying with these requirements, a range of tools and resources has been developed. You are encouraged to use these tools and resources in the day-to-day operations of your business. Completed templates and checklists should be filed and stored as part of your business records.

Council operates within a total compliance framework by incorporating Education, Regulation and Enforcement in ensuring businesses are compliant.

Councils encourage operators to achieve best practice in food hygiene and to exceed Food Act 2006 requirements.

The tools and resources developed by Council allow you and your staff to know what is required to ensure your business is operating lawfully. It is essential that you and your staff have the relevant skills and knowledge to provide safe food to your customers. When used effectively, these tools will assist your business to minimise the impact on your customers and avoid enforcement action.

Legislation requires Council to monitor the standard of operations in business and this is achieved through a routine inspection program. The expected frequency of these inspections will depend on the type of food business being operated and its level of compliance.

Refer to the self-assessment checklist in "Tools & Resources" to be aware of some of the issues Council will be assessing when visiting your business.

Under the Food Act 2006 if you are operating a food business you must comply with the Food Safety Standards and any conditions on your licence.

Failure to comply with the Food Safety Standards or any of your licence conditions, may result in one or more of the following enforcement actions:

A letter being issued requiring action or work to be conducted.
A legal notice being issued requiring action to be taken or work to be conducted.
Issuing of a Prescribed Infringement Notice (PIN or on-the-spot fine).
Suspension of a licence.
Cancellation of a licence.
Prosecution.

Council has a duty to investigate and respond to complaints received.

A complaint may result in an inspection of your premises to ensure you are complying with the legislation.

Your licence is renewed annually and attracts an annual fee.

If you need to amend details on your licence or require a copy of your licence, contact Council.

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