Food safety ratings
Food safety ratings can be an indicator on the standard of food safety practices in a food business. A rating is determined by an assessment of an authorised officer. Ratings provide the general public with food safety information relating to food businesses they visit. Ratings also reward and recognise high performing food businesses.
Rating scheme
Eat Safe Brisbane Food Safety Rating Scheme
A new way to measure food safety standards in Brisbane.
Eat Safe Brisbane is a rating scheme that assesses food safety and hygiene standards.
As part of Eat Safe Brisbane, every licensed food business in Brisbane receives a food safety star rating, based on compliance with the Food Act 2006, the Food Safety Standard (FSANZ) and good management practices. Food safety audits are mandatory for all licensed food businesses in Brisbane.
A food business can receive either no star, two, three, four or five stars. Businesses that demonstrate good levels of food safety will receive three or more stars and can choose to display their food safety star rating onsite and online on Council's website. Trading details for every food business in Brisbane (name, location, phone number and licence category) are listed on the website.
Search now for 'Eat Safe Brisbane' food safety star ratings.
Eat Safe Brisbane benefits the community, food businesses and Council by:
- improving food safety standards and reducing incidences of food borne illness
- increasing food safety awareness in the community to assist people in making informed food and dining choices
- reducing the regulatory burden by rewarding businesses that demonstrate high levels of food safety and hygiene
- allowing Council to use resources effectively by working closely with poor performing businesses to improve their food safety standards
- maintaining Brisbane’s world class food safety standards.
Eat Safe Brisbane was developed in partnership between Council and industry bodies including Queensland Hotels Association, Clubs Queensland, Restaurant and Catering Queensland and Baking Industry Association Queensland.
Watch a video to find out more about the benefits of Eat Safe Brisbane.
Food Safety Supervisors
Having a Food Safety Supervisor is a legal requirement of the Food Act 2006. This requirement has been in effect since 1 July 2008.
Guidelines prepared by Queensland Health encourage Food Safety Supervisors to undertake training in food safety and management practices. However, this is not a legal requirement.
Council strongly recommends that Food Safety Supervisors undertake training to provide a higher level of protection for the food business. If you would like further information regarding Food Safety Supervisor training please contact your industry association or a registered training organisation through the National Training Information Service (NTIS).
Frequently asked questions regarding Food Safety Supervisors.
Tools / Guidelines
Forms
- Food business audit review request (PDF, 56 KB)
- Food business reassessment audit request (PDF, 50.8 KB)
- Agreement to display food safety rating (PDF, 69.95 KB)
- Eat Safe Brisbane - Self audit (PDF, 132.63 KB).
Information
- Eat Safe Brisbane overview brochure (PDF, 1.5 MB) - a short overview of Eat Safe Brisbane
- Eat Safe essentials (PDF, 2.07 MB) - a quick guide to food safety for all food businesses
- Eat Safe Brisbane food safety rating guide (PDF, 1.59 MB) - everything you need to know about the Eat Safe Brisbane
- Eat Safe Brisbane food safety made easy guide (PDF, 959.65 KB) - by following the steps in this comprehensive guide, your business will be in a better position to achieve a high Eat Safe Brisbane star rating
- Let your stars shine brochure (PDF, 1.46 MB) - get the most out of your Eat Safe Brisbane display materials
- Eat Safe Brisbane food checklist (PDF, 1.8 MB) - how well does your food business rate?
- Food safety management templates for businesses (PDF, 564.86 KB) - templates to document cleaning, temperatures and more
Translated Information
Council's Eat Safe Brisbane guides are also available in the following languages:
- Simplified Chinese
- Sudanese Arabic
- Traditional Chinese
- Vietnamese
Fact Sheets
Food safety practices and procedures in your business need to comply with the Food Act 2006 and the Food Safety Standards. Council's food safety fact sheets can help you meet these standards and improve your star rating:
- Eat Safe Brisbane fact sheets
- Cleaning and maintenance (PDF, 182 KB)
- Egg safety (PDF, 188 KB)
- Food handler health, hygiene and hand washing (PDF, 189 KB)
- Food handling (PDF, 223 KB)
- Food processing and cross contamination (PDF, 187 KB)
- Food storage and display (PDF, 242 KB)
- Pest control (PDF, 194 KB)
- Receiving food safely (PDF, 177 KB)
- Sanitising (PDF, 237 KB)
- Temperature control and thermometer use (PDF, 194 KB)
Translated Fact Sheets
Council's food safety fact sheets are also available in the following languages:
- Hindi
- Cleaning and maintenance (PDF, 184.9 KB)
- Egg safety (PDF, 180.98 KB)
- Food handler health, hygiene and hand washing (PDF, 198.73 KB)
- Food handling (PDF, 220.75 KB)
- Food processing and cross contamination (PDF, 182.17 KB)
- Food storage and display (PDF, 205.52 KB)
- Pest control (PDF, 189.65 KB)
- Receiving food safely (PDF, 177.08 KB)
- Sanitising (PDF, 207.27 KB)
- Temperature control and thermometer use (PDF, 197.95 KB)
- Korean
- Cleaning and maintenance (PDF, 139 KB)
- Egg safety (PDF, 144 KB)
- Food handler health, hygiene and hand washing (PDF, 153 KB)
- Food handling (PDF, 173 KB)
- Food processing and cross contamination (PDF, 139 KB)
- Food storage and display (PDF, 144 KB)
- Pest control (PDF, 148 KB)
- Receiving food safely (PDF, 131 KB)
- Sanitising (PDF, 150 KB)
- Temperature control and thermometer use (PDF, 155 KB)
- Simplified Chinese
- Cleaning and maintenance (PDF, 201 KB)
- Egg safety (PDF, 201 KB)
- Food handler health, hygiene and hand washing (PDF, 214 KB)
- Food handling (PDF, 232 KB)
- Food processing and cross contamination (PDF, 195 KB)
- Food storage and display (PDF, 221 KB)
- Pest control (PDF, 214 KB)
- Receiving food safely (PDF, 191 KB)
- Sanitising (PDF, 213 KB)
- Temperature control and thermometer use (PDF, 219 KB)
- Traditional Chinese
- Cleaning and maintenance (PDF, 214 KB)
- Egg safety (PDF, 208 KB)
- Food handler health, hygiene and hand washing (PDF, 223 KB)
- Food handling (PDF, 238 KB)
- Food processing and cross contamination (PDF, 201 KB)
- Food storage and display (PDF, 228 KB)
- Pest control (PDF, 223 KB)
- Receiving food safely (PDF, 197 KB)
- Sanitising (PDF, 220 KB)
- Temperature control and thermometer use (PDF, 228 KB)
- Vietnamese
- Cleaning and maintenance (PDF, 169 KB)
- Egg safety (PDF, 175 KB)
- Food handler health, hygiene and hand washing (PDF, 196 KB)
- Food handling (PDF, 254 KB)
- Food processing and cross contamination (PDF, 193 KB)
- Food storage and display (PDF, 194 KB)
- Pest control (PDF, 209 KB)
- Receiving food safely (PDF, 191 KB)
- Sanitising (PDF, 227 KB)
- Temperature control and thermometer use (PDF, 204 KB)
Most translated food safety fact sheets are available on the Food Standards Australia New Zealand website. Their information has been translated into 15 different languages and may assist you in complying with the Food Act 2006 and improve your star rating.
Online Food Safety Training
Food Act 2006 & Food Safety Standards
Marketing resources
Terms and conditions for use of the Eat Safe Brisbane logo
- Only the Eat Safe Brisbane star logo corresponding to the result of the most recent Council food safety audit is permitted to be used by the food licence holder (e.g. 3 Star result can only use 3 star logo).
- The Eat Safe Brisbane logo must only be used to refer to the individual premises that achieved the corresponding rating (e.g. can not use to market other food businesses).
- The right to use the Eat Safe Brisbane logo is only granted to individual holders of a current Brisbane City Council issued food licence and which is participating in the Eat Safe Brisbane scheme (e.g. A signed Eat Safe Brisbane agreement form must be complete and submitted to Council).
- Prior written permission must be obtained from Council prior to the logo being used by organisations other than Eat Safe Brisbane participants.
- The logo must not be re-drawn, reset, cropped, scanned or photocopied from existing material. Council reserves all its rights in relation to its logo as granted by the Trade Marks Act 1995.
- The use of the Eat Safe Brisbane logo must include the text ’Brisbane City Council’.
- Failure to comply with any of the above conditions will result in immediate suspension from the Eat Safe Brisbane scheme. This involves the surrender of all Eat Safe Brisbane marketing material including certificates, window stickers and the removal from display on the Eat Safe Brisbane website, and a full revocation of the permission to use the Eat Safe Brisbane logo. Further breaches of registered trademark laws may result in legal action.
You must agree to the terms and conditions to use the logo.
Guidelines for use of the Eat Safe Brisbane logo
The logo should ALWAYS:
- be used from the original digital artwork, not scanned
- be scaled proportionally (not distorted)
- include the correct number of stars achieved
- have no less than 5mm clear space around it
- be used in a size no smaller than 30mm wide.
The logo should NOT BE:
- re-drawn, reset or altered in any way
- be used without the words Brisbane City Council
- be included in any other logo design
- be used on a confused or patterned background.