Food safety ratings

Food safety ratings can be an indicator on the standard of food safety practices in a food business. A rating is determined by an assessment of an authorised officer. Ratings provide the general public with food safety information relating to food businesses they visit. Ratings also reward and recognise high performing food businesses.

Rating scheme

Eat Safe Ipswich

Eat Safe Ipswich is a rating program which will be launched late 2018, to promote food safety in our city. All licensed food businesses (excluding temporary food stalls and water carriers) will be given a star rating from the beginning of 2018, based on an assessment of their food management practice.

Council will conduct an audit against the Food Act 2006, Food Safety Standards and good management practices to assign the rating.

Businesses that demonstrate good levels of food safety will receive three or more stars and can choose to display their food safety star rating onsite and online from late 2018.

Trading details for every food business in Ipswich including name, location, phone number and license category, will be listed on the Food Safety Star Rating Search, which will be online from late 2018.

Food businesses are already inspected by Council to monitor food safety and structural standards under the Food Act 2006 and the Food Safety Standards. For businesses who already comply with their legislative requirements, the Eat Safe Ipswich audits should have no additional financial or regulatory impacts. The audits will provide an opportunity to be rewarded for good management practices and documented controls.

Eat Safe Ipswich benefits

Eat Safe Ipswich will reward high-performing food businesses with incentives like:

  • Potential fee savings
  • Fewer audits
  • Additional marketing opportunities.

Through the program, consumer confidence will be boosted and more customers will be looking for star ratings when the program is launched in late 2018.

Further information

For further information, including Eat Safe Ipswich guidelines, review applications and terms and conditions, please contact us



Phone: (07) 3810 6666

Marketing resources

Download additonal information from the Eat Safe Ipswich website including application forms, record templates, checklists and brochures. Some resources are available in Vietnamese, Traditional Chinese and Simple Chinese.