Entertainment venues

As an operator you need to provide a safe and hygienic entertainment venue (such as ten-pin bowling alley, sporting club, cinema, gymnasium and fitness centre, etc) for your customers. Learn about requirements, approvals and enforcement and complaints.

Do I need an approval?

When you need an approval

The applicant for an approval must be a legal entity (e.g. person(s) or company).  Note - a business name or shop name is not a legal entity and cannot be the approval holder.

The following entertainment venues require an approval from Council:

Your council does not have any specific information on licensing entertainment events.

When you do not need an approval

The following entertainment venues do not require an approval from Council:

Your council does not have any specific information on licensing entertainment venues.

How to apply

To apply for a entertainment venue approval, you will need to submit a complete application to Council. The following information will assist you in ensuring your application is complete and that you consider other applications that may be required for your business.

Development approval

Prior to submitting your application you should ensure the site has relevant development approval to prevent the application being delayed.

Approval for entertainment venues is required under Council's planning scheme. Contact Council for more information.

Related Applications

Forms

Application forms are available from Council.

Plans

You may be required to submit plans with your application. The plans should include:

  • all rooms
  • exits
  • sanitary facilities
  • water supply
  • location of security lighting
  • location of potential noise sources
  • food preparation areas (if applicable).

How to submit an application

Applications can be submitted (with the relevant fee) in person at Council offices or by surface mail.

The applicant for a licence must be a legal entity (e.g. person(s) or company). Note - a business name or shop name is not a legal entity and cannot be the licence holder.

    Application Process - New

    You are responsible for ensuring the application is complete.

    • You are encouraged to contact Council to discuss any changes to your premises.
    • If you want to make a minor change to your approval (e.g. change of contact details) contact Council. You are not required to submit an application for this.
    • Development approval (if required) must be obtained prior to Council issuing an entertainment venue approval.
    • Council will contact you should additional information be required to process your application.
    • You will be notified when a decision has been made regarding your application.
    • Council will inspect the venue on a regular basis.

    Application Process - Taking over

      You are responsible for ensuring the application is complete.

      • You may apply for a search through Council to confirm that there is a current approval and to ascertain the current level of compliance. This process may require written permission from the vendor. There may be a fee charged to complete this search.
      • If you want to change the size, scale or the nature of your venue you may require development approval for a Material Change of Use. Contact Council prior to the lodgement of this application.
      • You will be contacted should additional information be required to process your application.
      • You will be notified when a decision has been made regarding your application.
      • Council will inspect the venue on a regular basis.

      Application Process - Making changes

      You are responsible for ensuring the application is complete.

      • If you want to change the size or scale of the venue you may require development approval. Contact Council prior to the lodgement of this application.
      • You are encouraged to contact Council to discuss any changes to your premises.
      • If you want to make a minor change to your approval (e.g. change of contact details) contact Council. You are not required to submit an application for this.
      • You will be notified when a decision has been made regarding your application.
      • Council will inspect the venue on a regular basis.

      Enforcement and complaints management

      Ensure your business is operating lawfully and that health and environmental standards are maintained to avoid enforcement action.

      Regulation (Inspection process)

      Council is required to monitor the standard of operations in entertainment venues and this is achieved through a routine inspection program. The expected frequency of these inspections will depend on the type of premises being operated and its level of compliance.

      Enforcement

      If you are running an entertainment venue you must have a current approval and comply with the relevant legislation and all conditions on your approval. 

      If you have difficulty complying, contact Council.

      Failure to comply may result in one or more of the following enforcement actions:

      • A letter being issued requiring action or work to be conducted
      • A legal notice being issued requiring action to be taken or work to be conducted
      • Penalty infringement notice (PIN or on-the-spot fine)
      • Suspension of an approval
      • Cancellation of an approval
      • Prosecution.

      Complaint management

      If Council receives a complaint about your business, officers will investigate. They will assess your compliance with the entertainment venue approval conditions and potentially with any relevant development approval conditions.

      For noise related complaints, officers may assess against the following:

      • Entertainment Venue approval conditions (if applicable)
      • Development Approval conditions (if applicable)
      • Noise standard for indoor venues as specified in the Environmental Protection Act 1994 (if no other approval conditions apply).

      Renewal

      You will be sent a notice prior to the expiration of your current approval that will require your immediate attention.

      If you need to amend details on your approval or require a copy of your approval contact Council.