Who to contact

Important contacts

Name Contact Information

Police, fire and ambulance

000

106 through your telephone typewriter (TTY) if you have a speech or hearing impairment, type 

Policelink 
(for non-urgent reports and general enquiries)
13 14 44

State Emergency Service (SES) 
(for flood and storm emergency assistance, for a damaged roof, rising flood water, fallen trees on buildings or storm damage)

13 25 00
Biosecurity Queensland
(for stranded livestock)
13 25 23
Lifeline 13 11 14
Marine Rescue Queensland 1800 073 7283
Poisons Information Centre 24/7 helpline
(contact Triple Zero (000) for all life threatening events)
13 11 26
Queensland Health - 13HEALTH
(non urgent health advice)
13 43 25 84

Coronavirus (COVID-19):

  • Business support
  • General enquiries 

 

1300 654 687

134 COVID (134 268)

RSPCA Queensland 24/7
(for animal emergencies)
1300 264 625
Tsunami warning 1300 878 6264

Power:

  • Energex 
    (South East Queensland residents)

 

13 19 62 (dangerous situations and downed power lines)
13 62 62 (loss of supply)

13 16 70 (dangerous situations and downed power lines)
13 22 96 (loss of supply)

National Relay Service 13 36 77
Road traffic and travel information 13 19 40
Translating and Interpreting Service 24/7 13 14 50
Weather services telephone directory for Queensland 1300 934 034